Convention Catering Administrative Assistant - Mandalay Bay

$37,440 - $37,440/Yr

MGM Resorts International - Las Vegas, NV

Full-time - Entry Level

Las Vegas, NV

Accommodation

About the position

The Convention Catering Administrative Assistant at Mandalay Bay plays a crucial role in supporting the catering and events team by providing administrative and clerical assistance. This position is essential for ensuring smooth operations and exceptional guest experiences in a dynamic and fast-paced environment.

Responsibilities

• Welcome visitors and callers, addressing their needs
• Manage a multi-line phone system to direct calls to the appropriate staff or department
• Respond to general email inquiries from guests and staff
• Organize conference calls and meetings for office personnel
• Compile, copy, sort, file, and scan departmental documents
• Assist in preparing departmental reports as needed, perform various administrative tasks, and maintain office equipment, coordinating repairs as necessary
• Collaborate closely with different functional department groups as required
• Prepare purchase orders for all goods and services acquired by the department

Requirements

• High school diploma, GED or educational equivalent
• Previous experience working as an administrative assistant within hotel/casino events, conventions, banquets, catering, special events or meeting services
• Experience working with Amadeus, Salesforce and/or Delphi programs
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Able to work independently and, also within a team setting to provide positive experiences
• Ability to manage multiple tasks and priorities in a fast-paced environment
• A customer-focused attitude with a commitment to delivering exceptional service

Benefits

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Mandalay Bay employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts