Driftwood Hospitality Management - Houston, TX
posted 5 days ago
The Convention Services Manager is responsible for preparing event documentation and coordinating with various hotel departments and customers to ensure high-level service throughout all phases of hotel events. This role involves maximizing revenue opportunities through upselling and managing the details of group and convention bookings, ensuring seamless transitions from sales to service and back. The manager will also handle customer complaints, monitor event budgets, and maintain strong relationships with clients to support future revenue growth.