Coord, Operations

Southern Company - Virginia Beach, VA

Full-time

Virginia Beach, VA

Utilities

About the position

The Operations Coordinator at Southern Company Gas plays a crucial role in implementing and monitoring construction, operations, and maintenance programs within the company. This position is responsible for instructing and assessing the activities related to distribution and field service work, which includes meter installation, maintenance, and repair work on the gas distribution system. The Operations Coordinator will inspect both company and contractor work to ensure safety and quality standards are met, while also coordinating pipeline safety initiatives. Additionally, this role involves managing special projects and processes in support of the Operations Supervisors and Operations Manager. In this position, the Operations Coordinator will coordinate the installation and maintenance of gas mains, meters, and gas services. They will advise engineers on the constructability and cost-effectiveness of gas facility installations, review contractor invoices and as-built records for accuracy, and ensure that all records submitted match the gas facility installations. The coordinator will also monitor and update the Company Work Management System with the required information, review Click Mobile work orders, and assess field projects across various sectors including multi-family, industrial, residential, and commercial. The role requires overseeing and monitoring projects from initiation through installation, providing periodic progress reports to Service Center Management, and updating relevant departments on field information. The Operations Coordinator will maintain construction records, communicate with external project stakeholders to resolve complaints or claims, and perform inspections and audits to ensure job safety and compliance with company standards and DOT regulations. On-call supervisor support is also a key responsibility, as is representing the company at various pre-construction meetings with stakeholders such as homeowners, developers, and local permitting jurisdictions. Additionally, the coordinator will monitor and control inventory of emergency and spare materials for the Transmission and Distribution departments.

Responsibilities

• Coordinates installation and maintenance of gas mains, meters, and gas services.
• Advises Engineers on the constructability and cost-effectiveness of gas facility installations.
• Reviews Contractor invoices and as-built records for accuracy; ensures records submitted match the gas facility installations.
• Monitors and updates the Company Work Management System with required information.
• Reviews Click Mobile work orders and assesses field projects (multi-family projects, industrial, residential, and commercial).
• Manages/supports special projects and assignments for Operations.
• Suggests field design changes to keep construction projects on schedule and at or below budget.
• Oversees and monitors project from initiation through installation; provides periodic progress reports to Service Center Management.
• Updates Engineering, Sales, and Mapping Services departments on relevant field information.
• Maintains construction records in assigned Service Center(s); provides field records to contractors as needed.
• Communicates with external project stakeholders (homeowners, business owners, permitting jurisdictions, etc.) to resolve complaints and/or claims.
• Performs inspections and audits to ensure job safety, contractor work quality, and compliance with Company Standards and DOT regulations.
• Provides on-call supervisor support (e.g., after standard hours, on weekends, on a rotational basis).
• Represents the Company at various pre-construction meetings, including but not limited to meetings with DOT, homeowners, developers, local permitting jurisdictions, etc.
• Monitors and controls inventory of emergency and spare materials for Transmission and Distribution departments.

Requirements

• High School Diploma or GED
• 3-5 years experience in Distribution underground and Field Service above ground maintenance and construction or equivalent academic education and experience.
• Valid state driver's license and an excellent driving record.

Nice-to-haves

• Work Management Information System - intermediate proficiency
• PeopleSoft Financials - basic proficiency
• Knowledge of natural gas Distribution facilities, Company policies, procedures and gas operating methods and standards
• Technical knowledge of the installation of mains, services, and metering and regulating facilities, and other Distribution facilities
• Knowledge of appropriate records, and documentation processes (i.e., test records, contractor invoicing, and main/service construction contract)
• Knowledge of GIS and Microsoft Office products.
• Prior experience working on the construction and maintenance of underground utilities.