Coordinator, Business Operations I

$41,600 - $41,600/Yr

Wyndham Hotels & Resorts - Steamboat Springs, CO

Full-time - Entry Level

Steamboat Springs, CO

10,001+ employees

Accommodation

About the position

As a Business Operations Coordinator for Wyndham Destinations, you will play a crucial role in supporting the Sales and Marketing processes by delivering exceptional customer service and ensuring operational excellence. This position involves collaborating with various teams to implement new initiatives and maintain data integrity, ultimately contributing to the mission of putting the world on vacation.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team members.
• Identify ways to improve customer service and operational processes.
• Collect and validate data to enhance guest experiences.
• Manage and protect company assets during all interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams affected by changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources such as team members and procedural guides to provide quick support.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business during weekends and holidays.
• Experience in delivering outstanding customer service.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization
• 401k with employer match (subject to eligibility)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program