Coordinator, Coat Drive Operations

$43,680 - $43,680/Yr

New York Cares - New York, NY

Full-time - Entry Level

New York, NY

Social Assistance

About the position

The Coat Drive Operations Coordinator at New York Cares is responsible for managing the logistics of the Coat Drive, one of New York City's largest philanthropic initiatives. This seasonal role focuses on providing excellent customer service to nonprofit partners and coat donors, ensuring the smooth delivery and distribution of coats to those in need during the winter months. The coordinator will work closely with community partners, manage coat sorting events, and maintain accurate records related to the Coat Drive operations.

Responsibilities

• Coordinate the delivery of new and used coats to nonprofit partners.
• Manage the Coat Drive inbox and respond to inquiries from partners, donors, and volunteers.
• Set up and manage coat distribution events, including scheduling and coordinating coat pick-ups.
• Staff the Coat Drive warehouse to receive coat deliveries and assist with sorting and distribution.
• Review Coat Drive applications and maintain accurate records of partners and drop-off locations.

Requirements

• Strong customer service skills and experience in a similar role.
• Excellent written and verbal communication skills.
• Ability to proactively identify challenges and provide solutions.
• Familiarity with Microsoft Excel, Word, Outlook, and Google Suite.
• Flexibility to work in-person 2-3 times a week, including occasional evenings and weekends.

Nice-to-haves

• Experience in volunteer management or event coordination.
• Background in nonprofit work or community service organizations.

Benefits

• Competitive hourly wage of $21 per hour.
• Opportunity to make a meaningful impact in the community during the winter season.