Centene - Pompano Beach, FL
posted 4 months ago
As a Coordinator at Sunshine State Health Plan, you will play a crucial role in transforming the health of our communities by connecting our 28 million members to essential community resources that support their care management journey. This position is field-based, requiring up to 75% travel to visit members in their homes across Pinellas, Pasco, and surrounding areas. Candidates must reside in either Pinellas or Pasco counties in Florida and have the ability to work remotely. Your primary responsibilities will include supporting community connection activities, which involve providing members with information about available community resources and assisting the care team in identifying support options. You will be responsible for documenting and maintaining all community resources to ensure compliance with health plan standards and policies. Additionally, you will assist the clinical team, which includes nurses and social workers, by conducting outreach, community education, and member support activities. In this role, you will conduct non-clinical general health assessments to refer members to appropriate care and services, resolve concerns on their behalf, and gather necessary information for medical providers. You will also perform assessments related to home safety and community resources, and engage in telephonic and in-person outreach to connect with individuals and families who may be difficult to reach. A working knowledge of Social Determinants of Health (SDOH) barriers is essential, and you will be expected to comply with all policies and standards while performing other duties as assigned.