Coordinator - Comprehensive Benefits Package

$35,714 - $56,098/Yr

Centene - West Palm Beach, FL

Full-time - Entry Level

West Palm Beach, FL

Ambulatory Health Care Services

About the position

The Coordinator position at Sunshine State Health Plan is focused on supporting care management activities for members, ensuring that healthcare services are effectively delivered and that member satisfaction is achieved. The role involves direct interaction with members through outreach via phone or home visits, coordinating care activities, and maintaining compliance with regulatory standards.

Responsibilities

• Support care management activities and teams assigned to members.
• Perform member outreach via phone or home visits to discuss care/service plans.
• Coordinate care activities based on care/service plans with healthcare providers and community partners.
• Serve as support for member and provider inquiries related to care plans.
• Communicate with care managers and practitioners to facilitate member services.
• Document and maintain member records in compliance with state and regulatory requirements.
• Identify needs and make referrals to Care Managers and community organizations.
• Provide education on benefits and resources available to members.
• Perform other duties as assigned.

Requirements

• High School diploma or GED required.
• 1 - 2 years of related experience required.

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible work schedules including remote, hybrid, field, or office work.