Coordinator - Employee Relations

$56,827 - $65,353/Yr

Lee College - Old Rvr-Wnfre, TX

Full-time - Mid Level

Old Rvr-Wnfre, TX

Educational Services

About the position

The Coordinator of Employee Relations plays a crucial role in fostering a positive work environment at Lee College. This position involves addressing and resolving employee relations issues, guiding disciplinary actions, overseeing performance evaluations, and ensuring compliance with college policies and relevant laws. The Coordinator interacts with all levels of leadership and exercises independent discretion in decision-making, making it essential for the role to maintain a high level of professionalism and integrity.

Responsibilities

• Address and resolve employee complaints promptly, providing guidance and support to employees and supervisors for handling performance-related issues and conflict resolution.
• Provide guidance to supervisors regarding corrective actions, ensuring timely, consistent and appropriate intervention.
• Facilitate communication and mediate, when necessary, to resolve disputes and foster a cooperative workplace.
• Serve as a resource for employees and managers, addressing employee relations questions and concerns.
• Provide guidance and support during the employee grievance process, ensuring all steps are followed in compliance with college policy and employment law.
• Investigate employee allegations of discrimination, harassment, retaliation and sexual misconduct in alignment with college policies and relevant laws.
• Document investigations thoroughly, prepare reports and make recommendations for action based on findings.
• Coordinate the annual employee performance evaluation program, ensuring timelines are met and evaluations are completed.
• Advise supervisors on effective performance management practices, setting performance standards and providing constructive feedback.
• Interpret and clarify college policies and procedures for employees and supervisors, promoting understanding and compliance.
• Develop and deliver employee relations training and presentations for employees and managers on topics such as conflict resolution, performance evaluation, policy updates and employee rights.
• Track and analyze employee relations metrics to identify trends, report findings and recommend improvements.
• Maintain detailed and accurate records and documentation related to investigations, grievances and other employee relations matters.
• Collaborate with legal counsel when necessary to ensure compliance with employment laws and regulations.
• Participate in professional development opportunities to stay informed of best practices in employee relations.
• Serve on college committees as directed.
• Assist HR Team with employee engagement and HR-related activities and tasks.
• Perform special projects as assigned.

Requirements

• Bachelor's degree in a related field.
• Two years of related work experience.
• Strong understanding of employment laws and regulations (e.g., EEO, ADA, FMLA, Title VII, Title IX, etc.).
• Excellent verbal and written communication skills; ability to present information clearly and effectively to a variety of people.
• Excellent interpersonal, mediation and conflict resolution skills.
• Strong analytical and problem-solving skills; ability to analyze complex situations and develop fair, practical solutions.
• Ability to pay attention to details, prioritize and handle multiple tasks efficiently in a fast-paced environment.
• Experience dealing with sensitive and confidential situations/information.
• Ability to act with integrity, professionalism and confidentiality.
• Proficiency with Microsoft Office Suite.
• Ability to use software to develop spreadsheets and perform data analysis and word processing.
• Proficiency with or the ability to quickly learn the college's HRIS and talent management systems.

Nice-to-haves

• Experience in higher education settings.
• Knowledge of HRIS systems and talent management software.

Benefits

• Competitive salary range of $56,827 - $65,353 based on education and experience.
• Professional development opportunities.
• Supportive work environment promoting employee relations.