Coordinator Env Services Operations

North Kansas City Hospital - North Kansas City, MO

Full-time - Mid Level

North Kansas City, MO

Hospitals

About the position

The Environmental Services (ES) Coordinator at North Kansas City Hospital plays a crucial role in maintaining the highest standards of cleanliness and hygiene across the hospital complex and all campus buildings. This position is akin to that of an assistant department head, focusing on aseptic cleanliness, which is vital for patient safety and overall hospital operations. The coordinator will oversee essential services such as Laundry and Linen management, as well as the handling of Hazardous Waste, ensuring compliance with health and safety regulations. As the primary operational leader for both the 1st and 3rd shifts, the ES Coordinator will be responsible for a variety of critical functions. These include staffing management, where the coordinator will ensure that all shifts are adequately staffed with trained personnel. Employee relations will also be a significant part of the role, as the coordinator will work to foster a positive work environment, addressing any concerns and promoting employee satisfaction and recognition. The coordinator will also focus on quality outcomes, implementing process improvements to enhance service delivery and operational efficiency. In addition to these responsibilities, the ES Coordinator will manage payroll processes, ensuring that all employees are compensated accurately and on time. Customer satisfaction is another key area of focus, as the coordinator will work closely with hospital staff and patients to ensure that their needs are met and that the services provided are of the highest quality. This multifaceted role requires a strong leader who can balance operational demands with employee and customer needs, all while maintaining a commitment to excellence in environmental services.

Responsibilities

• Oversee aseptic cleanliness for the hospital complex and campus buildings.
• Manage Laundry and Linen services and Hazardous Waste handling.
• Serve as the primary operational leader for 1st and 3rd shifts.
• Ensure adequate staffing and manage employee relations.
• Focus on quality outcomes and process improvement initiatives.
• Promote employee satisfaction and recognition programs.
• Handle payroll processes for the department.
• Ensure customer satisfaction with environmental services.

Requirements

• 5 years of supervisory experience in a relevant field.
• Experience managing multi-shift operations.
• Technical/Certificate education or equivalent combination of professional certification and job experience.