Coordinator, Global Supply Chain Operations

The Gideons International - Nashville, TN

Full-time - Entry Level

Hybrid - Nashville, TN

11-50 employees

About the position

The Coordinator, Global Supply Chain Operations plays a crucial role in supporting the operational needs of the Global Supply Chain and Logistics department at Gideons International. This position is responsible for coordinating Scripture orders and logistics for international countries, ensuring timely processing and delivery of orders. The coordinator will also facilitate communication with members and vendors, maintain systems and reports, and contribute to ongoing process improvement initiatives. Strong communication skills, attention to detail, and the ability to manage multiple projects are essential for success in this role.

Responsibilities

• Assist Operations Manager in administering, processing, verifying, prioritizing, placing, fulfilling, and invoicing of international countries' Scripture orders and warehouse transfers.
• Initiate sales orders and other related inventory transactions in NetSuite.
• Coordinate inter-camp Scripture transfer requests.
• Initiate and communicate transfer requests between regional warehousing hubs.
• Maintain and update shipping information databases.
• Maintain and update order/shipment history databases.
• Prepare and analyze reports related to Scripture orders.
• Maintain contact with vendors regarding the status of Scripture shipments and purchase orders.
• Support international members with communication and documentation regarding pending Scripture shipments, questions, and exceptions.
• Prepare and submit documentation related to pre-shipment requirements, invoices, and accounts payable.
• Collaborate with the Inventory Analyst, International Countries Division, and National Associations Division as needed related to Scripture orders, goals, and projections.
• Collaborate with the Inventory Analyst to provide visibility of orders, trends, projections, and available inventory.
• Analyze current practices to determine efficiency and recommend improvements.
• Assist in primary duties in the absence of Operations Manager, Global Supply Chain & Logistics (GSC&L).
• Assist Manager, Supply Chain Operations and Services to compile, monitor, and report Key Performance Indicators (KPIs).
• Assist Manager, Supply Chain Operations and Services in tracking International Country Scripture inventory and evaluating storage and delivery solutions.
• Assist International Headquarters with clarity, communication, and strategy related to sensitive countries.
• Assist in the development and updates of standard operating procedures for GSC&L.
• Manage outgoing correspondence - email, post, phone, etc.
• Manage the organization, storage, and retrieval of data/information in conjunction with the Information Technology team.
• Respond to phone calls and email requests for Scriptures and other inquiries according to policy.
• Participate in departmental team meetings.
• Participate in daily morning staff devotions; on a rotating basis serve by praying and reading Scripture in support of devotion leader.
• Other duties as assigned.

Requirements

• Bachelor's degree or equivalent experience.
• 3-5 years of relevant experience.
• PC experience, especially in Microsoft Office applications.

Nice-to-haves

• Customer service/relations, ideally related to inventory management.
• Experience with NetSuite preferred, but not required.