Coordinator, Help Desk
Chief Information Office•Charlotte, NC
457d
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About The Position
The Coordinator, Help Desk position is responsible for providing first-level technical support for various computer systems, including desktops, laptops, servers, and applications. This role involves troubleshooting issues, logging incidents, and ensuring the continuity of service across the organization. The coordinator will also collaborate with vendors and contractors to maintain administrative computer systems and provide support for specialized laptops.
