Coordinator I Leave Of Absence

Delhaize America - Scarborough, ME

Full-time - Entry Level

Scarborough, ME

Food and Beverage Retailers

About the position

Coordinates and administers activities and duties related to associate leaves to ensure compliance with multiple variations of company policies and federal and state leave regulations. Provides instruction, guidance, and customer support to associates, managers and human resources on all matters related to leave of absence. Performs activities related to the coordination of all leaves of absence including FMLA (Family Medical Leave Act) and non-FMLA, Military, company medical leave and Paid Parental Leave. Assist associates in returning to work from non-occupational injuries or illness including supporting HR with coordination of ADA accommodations. Coordinates with vendors to assist employees who are out of work on STD (Short Term Disability), LTD (Long Term Disability), and Workers' Compensation. Coordinate with payroll to ensure timely accurate payments for associates on salary continuation or paid parental leave of absence.

Responsibilities

• Manage case load which includes communication with associates regarding their needs for leave and/or modified work schedules.
• Effectively coordinate the FMLA leave administration process from the employee's initial notice of the need for leave to the return to work.
• Independently review clinical documentation in support of approving or denying medical related leave cases.
• Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work.
• Recertify extension requests for leaves in accordance with Company policy within required timeframes.
• Provide associates, managers and HR Business Partners with direction related to federal, state and company leaves of absence policies.
• Coordinate accommodation requests and return's associates to work in a timely and efficient manner.
• Provide associates support in understanding of their benefits continuation rights as defined by company policy.
• Facilitate the integration of various disability management programs and ensure all benefits are provided in a timely and accurate manner.
• Coordinate with associates ensuring awareness of other benefit programs such as Short-Term Disability, Long-Term Disability, Workers' Compensation, health benefits, paid time off programs and other internal and external benefits.
• Support HR/AR business partners with standard accommodation requests under ADA including the return-to-work process for associates with non-occupational injuries or illnesses.
• Document all correspondence including medical documentation, meetings and interactions with the associate, manager and other involved parties.
• Coordinate with managers and payroll department to pay associates on leave or in transitional work for non-occupational injury or illness.
• Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Preserve confidentiality of associate medical documentation and files.
• Perform all other duties as assigned or required.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 1 - 3 years' experience in HR/Benefits related position - leave of absence management, return to work programs, disability management, ADA case management or workers' compensation.
• Experience working with injuries/illness and physical limitations.
• Experience reviewing medical documentation including physician notes and diagnostic results.
• Working knowledge of federal and state laws and regulations related to leave of absence management, including but not limited to FMLA, ADA disability benefits, workers' compensation and return to work.
• Basic understanding of regulatory requirements and workplace safety principles.
• Solid understanding of STD, LTD and other benefit plans.
• Strong customer-focused service skills.
• Demonstrated ability to tolerate and cope with non-routine situations.
• Creative, self-directed and able to work well in a team environment.
• Strong problem-solving skills.
• Effective communication, telephonic and organization skills, including strong verbal and written communication skills.
• Computer skills including but not limited to Microsoft Office, HRIS Software and leave of absence management software.

Benefits

• Diversity, Equity, Inclusion and Belonging initiatives.
• Total wellness programs encompassing physical, financial and emotional wellness.
• Opportunities for personal and professional growth.