Coordinator II

NewAgeSys, Inc. - Rochester, NY

Full-time

Rochester, NY

Professional, Scientific, and Technical Services

About the position

The Coordinator II position at a major pharmaceutical company involves supporting various projects related to product allocation management and providing analytical reporting for strategic accounts. The role emphasizes superior customer service, particularly for high-vulnerability accounts, and requires collaboration with the sales organization to enhance customer experience through strategic reporting.

Responsibilities

• Supporting projects such as product allocation management and analytical reporting for strategic white glove accounts.
• Providing superior customer service to both internal and external customers, focusing on high-vulnerability accounts.
• Strategically aligning with the team to enhance the customer experience, particularly for high-vulnerability accounts.
• Creating and monitoring strategic reporting to support the sales organization.

Requirements

• High School Diploma required; BS/BA Degree in Business or related field preferred.
• 1-2 years of experience in a customer-facing role, such as customer service or sales.
• Ability to multi-task and manage multiple conflicting priorities.
• Ability to maintain composure in stressful situations.
• Proficient in Microsoft applications.
• Excellent written and oral communication skills.