Coordinator, IMPACT Operations

$73,643 - $83,094/Yr

District of Columbia Public Schools - Washington, DC

Full-time - Mid Level

Washington, DC

Educational Services

About the position

The Coordinator, IMPACT Operations at the District of Columbia Public Schools (DCPS) plays a pivotal role in ensuring the effective implementation of the IMPACT evaluation system, which is designed to assess the performance of school-based personnel, including teachers and school leaders. This position is situated within the Office of School Improvement and Supports (OSIS), which is dedicated to enhancing the quality of education provided to students, particularly those who are underserved. The mission of OSIS is to support schools in their transformation efforts, ensuring that all students have access to rigorous learning opportunities and a supportive educational environment. The Coordinator will be responsible for leading critical workstreams within the IMPACT Operations team, which includes managing the Chancellor's Appeals process and coordinating relationships with Labor Management & Employee Relations. This role also involves overseeing the IMPACT plus performance-based compensation system and the LIFT career ladder for teachers. The Coordinator will track and monitor the completion of the IMPACT evaluation process, maintain the online IMPACT database, and respond to inquiries from various stakeholders regarding the evaluation system. In addition to these responsibilities, the Coordinator will generate reports and analyses of IMPACT data to inform decision-making across departments within DCPS. The position requires a proactive approach to identifying and resolving challenges that may arise during the implementation of the evaluation system, ensuring that school leaders and teachers receive the necessary support to succeed. The Coordinator will also be expected to build collaborative relationships with internal departments and respond effectively to urgent requests from stakeholders, thereby contributing to the overall success of the IMPACT initiative and the educational goals of DCPS.

Responsibilities

• Coordinates the Chancellor's Appeals process and the IMPACT team's relationships with Labor Management & Employee Relations.
• Coordinates IMPACT plus, DCPS's performance-based compensation system, and LIFT, DCPS's career ladder for teachers.
• Tracks and monitors completion of the IMPACT evaluation process and maintains the online IMPACT database.
• Responds effectively to requests and inquiries from multiple external and internal DCPS stakeholders regarding IMPACT.
• Generates memos, reports, and other analyses of IMPACT data to inform the work of departments across DCPS.
• Develops and implements process improvements to increase the efficiency of IMPACT operations.
• Anticipates, identifies, and resolves complex obstacles to ensure the success of IMPACT, providing support to school leaders and teachers.
• Builds relationships and liaises with various internal departments to drive collaboration and project success.
• Supports the IMPACT helpline by responding to emails and phone calls as necessary.

Requirements

• Bachelor's degree and two to four years of related work experience.
• Master's degree preferred.
• Previous exposure to or experience in the education sector is a plus.
• Prior experience working with large datasets from multiple sources.
• Experience using formulas in Excel.

Nice-to-haves

• Experience in community engagement initiatives.
• Familiarity with performance evaluation systems in educational settings.