Coordinator, InHouse Marketing-2

Travel & Leisure Group Ltd - Daytona Beach, FL

Full-time

Daytona Beach, FL

10,001+ employees

Publishing Industries

About the position

At Travel + Leisure Co., our mission is to put the world on vacation, and we are looking for a dedicated individual to join our Vacation Ownership business line. This position involves in-person marketing with prospective and current owners at our resorts. You will play a crucial role in scheduling guests to meet with a representative for a presentation, ensuring that they have a positive experience from the moment they arrive. As a brand ambassador for Wyndham Destinations, you will partner with resort staff to receive arrival sheets of guests checking in, greet them, and present the benefits of attending a sales-preview tour. Your ability to incentivize prospective customers will be key in encouraging them to participate in a sales presentation. In this role, you will be responsible for screening and qualifying potential customers based on company guidelines, making sales-tour reservations, and collecting required deposits. Your responsibilities will include greeting and presenting to prospective customers in accordance with all company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals. You will also be expected to attend all scheduled training sessions and department meetings, keeping current on marketing information and industry trends, and setting and reviewing performance goals on a weekly, monthly, and annual basis. This position offers a unique opportunity to engage with guests and contribute to their vacation experience while also meeting your own performance standards. You will be part of a dynamic team that values innovation and growth, making every day an opportunity to learn and excel in the hospitality industry.

Responsibilities

• Serve as a positive and professional brand ambassador for Wyndham Destinations
• Partner with the resort staff to receive arrival sheets of guests checking in
• Greet, present, and incentivize prospective customers to attend a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make sales-tour reservations and collect required deposits
• Attend all scheduled training sessions and department meetings
• Keep current on marketing information and materials
• Stay updated on industry trends and set performance goals weekly, monthly, and annually

Requirements

• High School Diploma or equivalent is required
• Sales and/or marketing experience is preferred, not required
• 1 to 3 years of sales and/or marketing experience is preferred, not required
• Clear and concise written and verbal communication skills
• Ability to work in a team environment within a shared space
• Proficient in MS Excel, MS Word, general computer skills and smart devices

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program