Coordinator Local Operations Planning

Kansas City Southern - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Rail Transportation

About the position

The Local Operations & Inventory Management Coordinator at CPKC plays a crucial role in the operations support team, focusing on the planning and execution of local operations, inventory management, and waybilling functions. This position is essential for ensuring operational efficiency and accurate inventory reporting, contributing to the smooth execution of local assignments and customer shipments. The role requires a dedicated individual who can adapt to a dynamic environment and support various operational needs.

Responsibilities

• Develop, plan, and implement Local Service Operating strategies to ensure seamless execution of customer traffic and local T&E coordination.
• Provide round-the-clock systems support, addressing system issues and offering training and coaching on application and system use.
• Conduct thorough inventory audits for designated local assignments, ensuring accurate reporting and compliance with inventory management protocols.
• Facilitate waybilling functions, ensuring accurate and timely processing of waybills and essential documentation for operational efficiency.
• Maintain up-to-date service exception logs across Canada and the U.S., identifying and reporting discrepancies or issues for immediate resolution.
• Generate and analyze performance scorecards, publishing Industry Service Summary reports to evaluate service delivery against customer expectations.
• Collaborate closely with trainmasters, issuing precise work orders to crews and providing immediate feedback and recommendations for process improvements to management.
• Perform additional transactional work and duties as required to ensure comprehensive support across all operational areas.

Requirements

• Strong analytical skills complemented by outstanding organizational capabilities.
• Effective written and verbal communication skills, with proven problem-solving abilities.
• Proven flexibility and adaptability in a dynamic, 24/7 operational environment.
• Proficiency in Microsoft Office suite, especially Excel and Outlook, with the ability to quickly adapt to new technologies and systems.
• Post-secondary education is preferred; relevant experience in transportation, logistics, or a related field is highly beneficial.
• A results-driven approach with a commitment to teamwork and professional development.

Benefits

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program