Travel & Leisure Group Ltd - Seattle, WA
posted 6 months ago
As a Coordinator in Marketing at Travel + Leisure Co., you will play a vital role in our mission to put the world on vacation. This position is focused on in-person marketing with prospective and current owners at our resorts. You will be responsible for scheduling guests to meet with a representative for a presentation, serving as a positive and professional brand ambassador for Wyndham Destinations. Your primary duties will include greeting guests, presenting our offerings, and incentivizing them to attend a sales-preview tour. You will also screen and qualify potential customers based on company guidelines, make sales-tour reservations, and collect required deposits. In this role, you will partner closely with resort staff to receive arrival sheets of guests checking in, ensuring a seamless experience for our customers. You will be expected to maintain minimum performance goals while adhering to all company policies, compliance standards, and regulatory requirements. Additionally, you will attend all scheduled training sessions and department meetings, keeping current on marketing information and industry trends. Setting and reviewing performance goals weekly, monthly, and annually will also be part of your responsibilities. This position requires a proactive approach to customer engagement and a commitment to delivering exceptional service. You will be working in a dynamic environment where every day presents an opportunity to learn and grow, contributing to the overall success of our vacation ownership business line.