Travel & Leisure Group Ltd - Seattle, WA

posted 6 months ago

Full-time - Entry Level
Seattle, WA
10,001+ employees
Publishing Industries

About the position

As a Coordinator in Marketing at Travel + Leisure Co., you will play a vital role in our mission to put the world on vacation. This position is focused on in-person marketing with prospective and current owners at our resorts. You will be responsible for scheduling guests to meet with a representative for a presentation, serving as a positive and professional brand ambassador for Wyndham Destinations. Your primary duties will include greeting guests, presenting our offerings, and incentivizing them to attend a sales-preview tour. You will also screen and qualify potential customers based on company guidelines, make sales-tour reservations, and collect required deposits. In this role, you will partner closely with resort staff to receive arrival sheets of guests checking in, ensuring a seamless experience for our customers. You will be expected to maintain minimum performance goals while adhering to all company policies, compliance standards, and regulatory requirements. Additionally, you will attend all scheduled training sessions and department meetings, keeping current on marketing information and industry trends. Setting and reviewing performance goals weekly, monthly, and annually will also be part of your responsibilities. This position requires a proactive approach to customer engagement and a commitment to delivering exceptional service. You will be working in a dynamic environment where every day presents an opportunity to learn and grow, contributing to the overall success of our vacation ownership business line.

Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits
  • Attend all scheduled training sessions and department meetings
  • Keep current on marketing information and materials
  • Stay updated on industry trends and set performance goals weekly, monthly, and annually

Requirements

  • High School Diploma or equivalent is required
  • Sales and/or marketing experience is preferred, not required
  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space
  • Proficient in MS Excel, MS Word, general computer skills and smart devices
  • 1 to 3 years of sales and/or marketing experience is preferred, not required

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off including 12 vacation days and 6 holidays per year
  • Sick leave in accordance with applicable laws and/or ordinances
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
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