Coordinator, Marketing In House

Wyndham Hotels & Resorts - Scottsdale, AZ

Full-time

Scottsdale, AZ

10,001+ employees

Accommodation

About the position

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. In this role, you will engage in in-person marketing with prospective and/or current owners within our resorts. Your primary responsibility will be to schedule guests to meet with a representative for a presentation. As a positive and professional brand ambassador for Wyndham Destinations, you will partner with the resort staff to receive arrival sheets of guests checking in. You will greet, present, and incentivize prospective customers to attend a sales-preview tour, screening and qualifying potential customers based on company guidelines. Additionally, you will make sales-tour reservations and collect required deposits. Your responsibilities will include greeting, presenting, and incentivizing prospective customers to attend a sales presentation in accordance with all company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals. You will also attend all scheduled training sessions and department meetings, keeping current on marketing information and materials, industry trends, and setting and reviewing performance goals weekly, monthly, and annually.

Responsibilities

• Serve as a positive and professional brand ambassador for Wyndham Destinations.
• Partner with the resort staff to receive arrival sheets of guests checking in.
• Greet, present, and incentivize prospective customers to attend a sales-preview tour.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend all scheduled training sessions and department meetings.
• Keep current on marketing information and materials.
• Stay updated on industry trends and set performance goals weekly, monthly, and annually.

Requirements

• Sales and/or marketing experience is preferred, not required.
• Must maintain production standards.
• High School Diploma or equivalent is required.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficient in MS Excel, MS Word, general computer skills, and smart devices.
• 1 to 3 years of sales and/or marketing experience is preferred, not required.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program