Coordinator Marketing Linkage - Bilingual Japanese/English (Waikiki based)

Marriott International - Kapolei, HI

Full-time - Entry Level

Kapolei, HI

Accommodation

About the position

The Coordinator Marketing Linkage position at Marriott Vacations Worldwide Corporation is designed for individuals who are passionate about providing exceptional customer service and promoting vacation ownership products. This role involves engaging with hotel guests, scheduling sales presentations, and ensuring a high level of service to meet sales goals. Bilingual proficiency in Japanese and English is essential for effective communication with guests.

Responsibilities

• Engage with hotel guests at lobby desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

Requirements

• Bold persuasion skills
• Computer skills
• Stand, sit and walk for extended periods of time
• Flexible schedule including weekends and holidays
• Excellent communication skills and/or interpersonal skills interacting with guests
• Service focused
• Detail oriented with process and follow-up
• Financially motivated
• Concierge and/or sales experience preferred
• Must be fluent in Japanese (Read, Write and Speak)

Nice-to-haves

• Concierge and/or sales experience preferred

Benefits

• Hotel and resort discounts
• Immediate 401(k) company match up to 6%
• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Positive work environment
• Growth and development opportunities