Coordinator, Operations & Facilities

$51,600 - $64,400/Yr

Braven - New York, NY

Full-time - Entry Level

New York, NY

Educational Services

About the position

Braven is a national nonprofit organization dedicated to preparing promising young people, particularly those from low-income backgrounds and first-generation college students, for successful careers after graduation. The Coordinator, Operations & Facilities will play a crucial role in supporting Braven's mission by maintaining databases, managing promotional materials (SWAG), and ensuring operational excellence across all offices. This position is part of the Operations team and reports directly to the Director of Procurement & Facilities. The Coordinator will be responsible for overseeing the selection and management of SWAG providers, ensuring that all items align with Braven's brand identity and are delivered on time. Additionally, the role involves providing operational support across the organization, enhancing internal processes, and contributing to a positive work environment. The Coordinator will also assist with financial reporting and help identify opportunities for efficiency improvements in office operations.

Responsibilities

• Coordinate the research and selection of potential SWAG providers, oversee pricing comparisons, and recommend the best options based on quality, cost, and brand alignment.
• Collaborate with the Communications Team to ensure all SWAG items meet brand guidelines and reflect Braven's brand identity.
• Oversee SWAG inventory levels, coordinate order placements, track shipments, and ensure timely delivery.
• Serve as the point person for resolving SWAG-related issues, including order discrepancies, quality concerns, and delivery delays.
• Assist in setting up processes and automation across the organization, including creating workflows and updating systems in Jira.
• Monitor the Braven Online Suggestion Box, share updates with office managers, and coordinate actions based on feedback.
• Collect feedback from in-office events and help create follow-up plans to improve staff experiences.
• Oversee and monitor systems such as Jira, Confluence, and Slack, ensuring information is accessible and elevating issues as needed.
• Assist the NY Office Manager as needed, identifying opportunities to enhance efficiency in office operations.
• Generate monthly expense reports for the Alignment Team, ensuring adherence to finance policies.

Requirements

• At least 2 years of office management or a related role.
• Proficient in standard office software (e.g., Microsoft + Google Office Suite, and Slack).
• Highly-developed attention to detail and customer-service orientation.
• Basic financial reporting skills and knowledge of finance policies.
• Proven ability to manage multiple projects while maintaining strict attention to detail and meeting tight deadlines.
• Strong ability to collaborate effectively and cross-functionally with teammates in a complex and fast-paced environment.

Nice-to-haves

• Bachelor's degree or equivalent experience.
• Experience with Jira, Confluence, and Slack.
• Demonstrated commitment to diversity, equity, and inclusion.
• Experiences that have informed your belief in Braven's mission.

Benefits

• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (minimum of 19 days per year).
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month.
• Coverage of 85% of health insurance premiums for employees and dependents.
• 12 weeks of paid parental leave.
• A one-month paid sabbatical after 4 years on staff.