Coordinator, Operations Support - 744000000735397-5844

SGS - Lincolnshire, IL

Full-time

Lincolnshire, IL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Operations Support Coordinator at SGS North America Inc. is responsible for a variety of essential functions that support the operational efficiency of the organization. This role involves performing invoicing and accounts payable tasks, including the resolution of bad debts, and ensuring that data reporting functions for various projects are completed in a timely manner. The successful candidate will assist in the development, maintenance, and distribution of critical documents such as standard operating procedures (SOPs), best practices, and templates, utilizing shared drives or SharePoint sites. Adherence to customer-specific requests regarding reporting and invoicing is crucial in this position. In addition to these responsibilities, the Operations Support Coordinator will create and distribute internal monthly status reports, ensuring that all stakeholders are kept informed of project progress. The role requires effective management of data within Oracle and the project planning database, as well as engagement with both internal and external stakeholders to troubleshoot any issues that may arise with the systems. Quality assurance checks on laboratory and field data are also a key component of this position. The coordinator will manage and submit invoices from vendors, maintain vendor relationships, and monitor and mitigate bad debt by working closely with accounts payable. Furthermore, the role includes the development, delivery, maintenance, and storage of Standard Operating Procedures, as well as managing inventory and ordering supplies, consumables, and equipment. Other duties may be assigned as necessary, making this a dynamic and integral role within the operations team.

Responsibilities

• Perform invoicing and accounts payable functions, including resolution of bad debts.
• Assist with the development, maintenance, and distribution of documents such as SOPs and best practices.
• Create and deliver reports and invoices in a timely manner and in the required format.
• Manage data in Oracle and the project planning database effectively.
• Engage with internal and external stakeholders to troubleshoot system issues.
• Perform quality assurance checks on laboratory and field data.
• Manage and submit invoices from vendors and maintain vendor relationships.
• Monitor and mitigate bad debt, working closely with accounts payable.
• Develop, deliver, maintain, and store Standard Operating Procedures.
• Maintain inventory and order supplies, consumables, and equipment.
• Perform other duties as assigned.

Requirements

• Associate degree in business, sciences, or related field OR equivalent combination of education and experience.
• Minimum 1 year of experience in Business, Accounting, Accounts Payable, Procurement, or related field.
• Preferred: 2 years of experience in Business, Accounting, Accounts Payable, Procurement, or related field.

Nice-to-haves

• Associate or Bachelor's degree in Business Administration or related field.
• Degrees in other fields will also be considered.