Stiftelsen Norstella - Albany, NY
posted 2 months ago
Norstella is seeking a Coordinator for the Ops PMO, an entry-level role within the pharma and healthcare sector. This position is pivotal in driving and reporting on program progress according to a defined roadmap. The Coordinator will manage, track, and escalate cross-program risks, issues, and dependencies, ensuring accountability across Agile program delivery within the Content Ops and Technology organizations. The role requires the creation and management of program plans that capture milestones, deliverables, and changing scope, while interfacing with Product Owners, end users, and other stakeholders within Agile frameworks of Transformation programs. In this role, effective communication is essential, as the Coordinator will present reports and data to internal stakeholders. A solid understanding of the Content Ops and Technology program strategy is necessary to ensure that projects align with the overall strategy, enabling informed decision-making. The Coordinator will champion and embed effective ways of working across teams, fostering good relationships with key stakeholders to ensure a clear understanding of program requirements through transparent communication and effective change management. Additionally, the Coordinator will manage, advise, and contribute to appropriate program documentation and governance, promoting knowledge sharing through lessons learned and feedback loops to ensure continuous improvement and best practices. The role also involves tracking the output of multiple teams within the larger Content Ops department and utilizing analytic and spreadsheet-type software to manage program delivery milestones. The ideal candidate will thrive in a fast-paced, dynamic work environment, focusing on results, collaboration, and teamwork.