Coordinator - Promo Operations

$52,998 - $61,006/Yr

J.Crew - New York, NY

posted 3 months ago

Full-time - Entry Level
New York, NY
1,001-5,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

J.Crew is seeking a highly organized and detail-oriented Coordinator for Email & Promo Operations to oversee the setup and delivery of all email assets related to jcrew.com. This role is crucial in ensuring that all promotional materials are executed flawlessly and meet the company's high standards. The ideal candidate will have experience managing and maintaining email and promo setups using the JIRA tracking tool, which is essential for tracking progress and ensuring timely delivery of assets. A solid understanding of the creative process is also important, as this role involves facilitating the distribution and routing of assets to internal resources while adhering to approved specifications. The Coordinator will be responsible for meticulous planning and organization, requiring strong communication skills to effectively collaborate with various teams. The ability to adjust priorities based on business needs and meet deadlines is critical in this fast-paced environment. J.Crew values individuals who are life-long learners, driven by curiosity, and who resonate with the brand's mission to inspire authenticity in style and life. The company encourages applicants to apply even if they do not meet every requirement, emphasizing their commitment to diversity and inclusion in the workplace.

Responsibilities

  • Oversee the setup and delivery of all email assets related to jcrew.com.
  • Manage and maintain email and promo setups using the JIRA tracking tool.
  • Facilitate the distribution and routing of assets to internal resources.
  • Ensure all promotional materials meet approved specifications and deadlines.
  • Adjust priorities based on business needs as they arise.

Requirements

  • Experience in managing and maintaining email and promo setup using JIRA tracking tool.
  • Overall knowledge of the creative process to facilitate asset distribution.
  • Meticulous planning and organizational skills.
  • Strong communication skills to collaborate with internal teams.
  • Ability to adjust priorities and meet deadlines.

Nice-to-haves

  • Experience in digital operations or e-commerce environments.
  • Familiarity with email marketing best practices.

Benefits

  • Dental insurance
  • Gym membership
  • Health insurance
  • Paid time off
  • Vision insurance
  • Medical, dental, prescription and vision insurance for eligible associates and family members
  • Family planning support (fertility, adoption & surrogacy)
  • Fitness discounts
  • Medical travel assistance
  • Associate discount across all brands
  • Flex Fridays with early office closure
  • Community impact through philanthropic efforts
  • Winter break at the end of December for eligible associates
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