COORDINATOR, RETAIL OPERATIONS

$43,680 - $43,680/Yr

Los Angeles Dodgers - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

0

Performing Arts, Spectator Sports, and Related Industries

About the position

The Coordinator of Retail Operations at the Los Angeles Dodgers is responsible for overseeing retail store operations, ensuring effective implementation of programs, and meeting financial and operational objectives. This full-time position involves managing a team of employees, including a Retail Manager and warehouse staff, while fostering a collaborative selling culture and enhancing customer experiences.

Responsibilities

• Oversee all store and stand employees.
• Assign scheduled employees and supervise their work and breaks.
• Assist in handling records, reports, and opening/closing procedures.
• Assist in training of new hire employees.
• Ensure Sales, Customer Conversion, and Financial Goals are achieved, and Company Standards are maintained.
• Assist, coordinate, and set up for special events and promotions.
• Help drive brand loyalty by leading an outstanding internal and external customer experience.
• Help to create a collaborative Selling Culture in the Store.
• Ensure Associates are trained in all selling training programs.
• Lead, coach and motivate through positive, enthusiastic brand representation and present solutions for ongoing challenges.
• Lead by managing through change and adversity.
• Hold self and staff accountable for the achievement of goals and metrics through utilizing company assessments.
• Ensure all operational standards are maintained.
• Capture information on retail customers to enhance sales and maintain the store's client file.
• Maintain communication with all Store and Stand Supervisors regarding product recommendations to increase sales/inventory.
• Assist in overseeing the daily operation of the store and ensure that objectives are met - within company mission, department mission, and procedures/guidelines.
• Make recommendations in staffing decisions including employment, discipline, training, assignment, and termination.
• Assist in the processing of invoices and prep all paperwork for finance.

Requirements

• High School Diploma
• Counterpoint CXP experience a plus
• Productivity, efficiency, effectiveness, and profitability

Nice-to-haves

• MULTITASKING
• MANAGEMENT
• CUSTOMER SERVICE
• MOTIVATIONAL
• TIME MANAGEMENT
• LEADERSHIP
• COMMUNICATION