Coordinator, Retail Operations

$43,680 - $43,680/Yr

Los Angeles Dodgers - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Performing Arts, Spectator Sports, and Related Industries

About the position

The Coordinator of Retail Operations at Los Angeles Dodgers LLC is responsible for overseeing the retail store operations, ensuring effective implementation of programs, and meeting financial and operational objectives. This full-time position involves managing a team, including retail managers and warehouse employees, while fostering a collaborative selling culture and enhancing customer experiences.

Responsibilities

• Oversee all store and stand employees, assigning schedules and supervising work and breaks.
• Assist in handling records, reports, and opening/closing procedures.
• Assist in training new hire employees.
• Ensure sales, customer conversion, and financial goals are achieved, maintaining company standards.
• Coordinate and set up for special events and promotions.
• Drive brand loyalty by leading an outstanding internal and external customer experience.
• Create a collaborative selling culture in the store.
• Ensure associates are trained in all selling training programs.
• Lead, coach, and motivate staff through positive brand representation and solutions for ongoing challenges.
• Hold self and staff accountable for achieving goals and metrics using company assessments.
• Maintain operational standards and capture retail customer information to enhance sales.
• Communicate with Store and Stand Supervisors regarding product recommendations to increase sales/inventory.
• Oversee daily operations of the store to ensure objectives are met within company guidelines.
• Make recommendations in staffing decisions including employment, discipline, training, assignment, and termination.
• Assist in processing invoices and preparing paperwork for finance.

Requirements

• High School Diploma or GED
• Experience in management and customer service
• Strong leadership and communication skills
• Time management skills
• Counterpoint CXP experience is a plus

Nice-to-haves

• Multitasking abilities
• Innovative thinking
• Enthusiastic attitude
• Dedication to tasks
• Team player mentality

Benefits

• Competitive pay rate of $21.00/hour
• Opportunities for growth and advancement
• Equal opportunity employer with a commitment to diversity and inclusion