Hourglass Cosmetics - Central LA, CA
posted 3 months ago
HOURGLASS COSMETICS is seeking a Coordinator for Sales Operations who will play a crucial role in supporting various sales operation functions. This position serves as a vital link between the sales, marketing, finance, and operations teams to ensure that all sales-related functions are supported and running efficiently. The Sales Operations Coordinator will be responsible for the day-to-day tactical aspects of the sales operations function, which includes tracking retailer inventory levels, monitoring replenishment order frequency, and ensuring that stores are adequately stocked. The role also involves communicating out-of-stock and back-in-stock information to retailers on a weekly basis, as well as managing new launch allocations and shipment timelines to ensure timely product launches. In addition to these responsibilities, the Coordinator will partner with the Order Management team to address any EDI issues or shipment delays with retailers. They will also process retailers' RTV requests, which includes issuing RAs in Netsuite, gaining leadership approval, and maintaining communication with retailers throughout the process. The Coordinator will track new store openings, logging all pertinent information and keeping the Visual Merchandising team updated with due dates and addresses. Furthermore, they will assist the Finance team in reviewing and contesting chargebacks, and communicate important information such as launch dates, ship dates, discontinuations, and price changes to retail partners. The role may also involve assisting with various projects as assigned. The ideal candidate for this position will be highly strategic, organized, detail-oriented, and possess strong communication skills. They should be adaptable and able to pivot easily to meet changing needs and priorities. A minimum of 2 years of experience in sales and sales operations is required, preferably within the beauty industry, along with a Bachelor's degree in business or a related field. Proficiency in basic Excel functionality is necessary, and experience with PowerBI and/or NetSuite is a plus. The candidate should thrive on problem-solving and be able to implement creative solutions while maintaining a high level of organization and attention to detail.