Coordinator - Store Operations Reporting & Insights

American Eagle Outfitters - Pittsburgh, PA

Part-time - Entry Level

Pittsburgh, PA

5,001-10,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Operations Reporting and Insights Coordinator is responsible for maintaining and validating reports, coordinating updates, and drafting communications for AEO Field Leaders and Store Teams. This role supports analysis for key business decisions to enhance customer service and profitability, requiring strong analytical and communication skills.

Responsibilities

• Partner with the Data Insights Team to create store reporting based on leadership and field teams needs.
• Work closely with store teams to validate accuracy of reports by ensuring data is accurate and making adjustments as needed prior to the launch of new reports.
• Draft communication to Field Leaders and Store Teams alerting them of reporting features, enhancements, and updates.
• Develop training materials for stores to understand how to utilize and analyze field reporting.
• Create training materials including How-To Documents, SOP's and meeting presentations.
• Partner with Store Operations team associates to support reporting requests that help inform business decisions, program launches, and process development.
• Develop and maintain dashboards, KPIs, and regular reports to present data insights to stakeholders.
• Serve as a subject matter expert for Google Sheets and other analytics programs for the Store Operations team.
• Perform additional duties as assigned.

Requirements

• Bachelor's degree in business analytics, statistics, marketing, or a related field preferred.
• Minimum 2 years of experience as a data analyst, retail experience preferable.
• Highly proficient in Excel, Google Suite, and Tableau.
• Excellent verbal and written communication skills.
• Strong analytical, prioritizing, interpersonal, problem-solving, organizational and presentation skills.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to work with and influence peers and senior management.
• Self-motivated with critical attention to detail, deadlines and reporting.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Health insurance
• Paid holidays
• Paid sick time