Coordinator, Transportation Operations

$62,400 - $62,400/Yr

Iron Mountain - Bloomington, MN

Full-time - Entry Level

Bloomington, MN

10,001+ employees

Warehousing and Storage

About the position

The Transportation Coordinator role at Iron Mountain is responsible for ensuring efficient day-to-day transportation operations. This includes supporting the Transportation Supervisor and couriers through route staffing, training, information gathering, and communication. The position plays a crucial role in maintaining operational excellence and compliance while resolving customer delivery issues and enhancing route efficiency.

Responsibilities

• Plan for and execute daily route planning and preparation.
• Assign daily tasks to couriers and monitor route progress throughout the day.
• Ensure safety and security procedures are understood and followed.
• Resolve customer delivery issues and execute daily reporting of metrics as assigned.
• Assist Supervisor with courier check-in/check-out process.
• Utilize routing software to construct efficient routes that achieve high levels of TCS.
• Monitor workflow to ensure all transportation administration and maintenance processes are followed.
• Notify and report to management all variances to plan in route performance.
• Provide phone coverage for drivers, customer service, and route-related inquiries.
• Train drivers on safety, security, route knowledge, and courier procedures.

Requirements

• High school diploma or equivalent.
• 1-2 years of experience in transportation courier operations.

Nice-to-haves

• Expert level courier experience.
• Proficiency in routing software.

Benefits

• Full benefits from the first day of employment.
• Competitive pay with annual merit increases.
• 2 weeks paid vacation, 7 paid holidays, and sick pay.
• 401(k) with company match and employee stock purchase program.
• Company paid uniforms and safety footwear.
• Tuition reimbursement.