Westcliff University - Corona, CA

posted 22 days ago

Full-time - Entry Level
Corona, CA
Educational Services

About the position

The Domestic Admissions Advisor for the College of Nursing at Westcliff University is responsible for nurturing and enrolling a diverse and high-achieving student population. This role involves managing the inquiry and applicant pipeline, processing applications, and identifying new recruitment opportunities while maintaining a high degree of professionalism. The advisor will work closely with prospective students throughout the admissions process, ensuring they are informed and supported in their journey to enrollment.

Responsibilities

  • Identify, contact, and maintain relationships with prospective students throughout the inquiry, application, and enrollment phases.
  • Complete a high volume of outbound inquiries and applicant calls, while promptly responding to incoming emails with a strong focus on customer service.
  • Advise prospective applicants on the various stages of the admissions process and create urgency regarding deadlines and application requirements.
  • Review and process applications while working closely with other university departments to ensure applications are handled accurately and in a timely manner.
  • Schedule and host recruitment events, including campus tours, information sessions, individual consultations, and admissions interviews, to determine a prospective student's interests and goals.
  • Enter and compile admissions data into the CRM system, including daily activities and event information. Generate reports as needed.
  • Adhere to all university and regulatory rules and requirements.
  • Work with people from a variety of diverse social and economic backgrounds.

Requirements

  • Bachelor's degree required.
  • 5+ years of customer service, sales, marketing, or recruiting experience.
  • 3-5 years of Admissions experience with nursing programs.
  • Successful sales or customer service experience with the ability to nurture and guide prospective students.
  • Experience exceeding quotas in a metric-driven environment.
  • Strong follow-up, organization, exceptional time management, and problem-solving skills.
  • Outstanding communication skills and ability to influence others internally and externally.
  • Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures.

Nice-to-haves

  • Experience with CRM systems for data processing and reporting.
  • Familiarity with Microsoft Office and Google Suite.

Benefits

  • Strong company values and culture.
  • Outstanding benefits package.
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