Copy of Program Manager

Helm International Limited - Plymouth, MI

Full-time - Mid Level

Plymouth, MI

Broadcasting and Content Providers

About the position

The Program Manager role at Helm involves executing account and program requirements as outlined in the statement of work. This position is crucial for facilitating day-to-day operations while collaborating with internal departments and external clients. The ideal candidate will have merchandising experience and excel in a customer service environment, contributing to the success of major brands.

Responsibilities

• Understand the client brand
• Collaborate with internal departments and external clients to ensure program standards exceed expectations in quality, efficiency, and budget
• Provide trends and consultative approaches
• Support Account Manager in facilitating accounts receivable
• Manage product presentation(s) and approvals
• Measure program metrics
• Generate and distribute daily, weekly, and monthly reports
• Facilitate internal cross-functional action plans and status meetings
• Source program specific products
• Facilitate purchase orders for spot buys
• Perform file maintenance and new product adds, including but not limited to copy writing and web image preparation
• Prepare and facilitate requests for inventory maintenance
• Prepare and respond to quotes for projects and/or orders
• Monitor projects, open orders, and/or customer issue log
• Occasional travel as required to oversee projects

Requirements

• Bachelor's degree in related discipline
• Minimum 2 years project/program management experience
• Proficient computer skills including Microsoft Office, Email and Web
• Strong organizational skills and attention to detail
• Effective project management skills
• Effective communication skills both written and verbal
• Sense of urgency
• Outstanding customer service skills

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching