Buffalo Rock - Birmingham, AL

posted 5 days ago

Full-time - Mid Level
Birmingham, AL
Food Manufacturing

About the position

The Corporate Accounts Receivable Specialist - Level II at Buffalo Rock Company plays a crucial role in the Accounts Receivable team, responsible for processing customer payments and providing exceptional customer service to a diverse group of accounts. This position requires independent judgment and analytical skills to resolve complex issues, manage accounts receivable aging, and ensure timely collection of outstanding invoices.

Responsibilities

  • Process customer payments efficiently and accurately.
  • Provide customer service and support for accounts receivable inquiries.
  • Manage accounts receivable aging to ensure timely collection of outstanding invoices.
  • Research and resolve complex payment issues and discrepancies.
  • Collaborate with the Accounts Receivable Manager on reporting and complex situations.
  • Maintain complete records of communications with customers.
  • Assist customers with account reconciliation questions and discrepancies.
  • Process daily deposit activity including ACHs, wires, and checks.
  • Work within third-party payment portals to ensure accurate invoice submission.
  • Provide monthly customer statements and other necessary documentation.

Requirements

  • High School Diploma or GED required; Associate's or Bachelor's degree preferred.
  • Minimum of five years of experience as an Accounts Receivable Specialist required.
  • Proficiency in Microsoft Office programs including Excel, Outlook, and SharePoint.
  • Strong analytical and organizational skills.

Nice-to-haves

  • Experience in accounts receivable for an organization with at least 500 employees.
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