Corp Cust Service Coordinator Associate

Milliken • Lagrange, GA

338d

About The Position

The customer service position is to ensure effective and efficient coordination between the company and its customers with a high level of service and support, process sales orders and resolve customer order or service issues, establish and maintain positive business relationships, both internally and externally, to promote company goals. This position is located at Milliken & Company's Live Oak Plant in LaGrange, Ga. The position reports directly to the Customer Service Manager. The work schedule is Monday - Friday, 9:00 am - 6:00 pm.

Requirements

• High School diploma or GED is required.
• Basic computer skills in MS Word, MS Excel, Internet Explorer and E-Mail.
• Accurate typing with minimum 45 wpm and data entry skills are required.

Nice To Haves

• General office experience is preferred with exposure in a customer service environment.
• SAP experience is a plus.

Responsibilities

• Use computer to enter sales orders and make order changes to include price quotations, preparation and follow up on purchase orders, order entry, sample order entry, and confirmation of shipment dates.
• Examine records, assist in expediting orders through production or shipping, interface with supply chain regarding order status and scheduled shipment dates.
• Demonstrate teamwork to ensure achievement of team, individual, and corporate goals and work in a fast-paced environment and deal with high-pressure situations.
• Participates in special projects and perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Industry: Textile Mills
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees