Skf USA - Blue Bell, PA
posted about 2 months ago
The Corporate Account Manager (CAM) at SKF is a pivotal role responsible for the successful implementation of the SKF sales growth strategy, focusing on Business Share and Cost of Goods Sold (COGS) with assigned end user corporate account customers. This position reports directly to the Director of Heavy Industry and is critical in managing corporate relationships with strategic end user customers. The CAM's primary objective is to understand the strategic direction, initiatives, and key performance indicators (KPIs) of these customers, leveraging SKF's products, services, and industry expertise to assist in achieving their goals. In this role, the CAM will develop and implement a sustainable growth strategy that aligns with the goals of the end user, distributor, and SKF. A deep understanding of the assigned account base's KPIs, scorecards, and pain points is essential. The CAM will cultivate long-term relationships with senior, middle, and local management across various functions and disciplines within the customer organizations. By utilizing scorecards and other inputs, the CAM will create and implement strategies aimed at continuous improvement of the customer experience. Additionally, the CAM will be responsible for protecting and growing access to critical data elements, proactively working to automate the exchange of such data. The role involves driving cost savings execution and leveraging these for business and share growth. The CAM will also build and lead an internal SKF support team to drive identified opportunities and programs, focusing local customer teams on initiatives that impact customer KPIs. The execution of agreements with local customer teams at the site or mill level is also a key responsibility, along with leading the team's execution of current contractual agreements and preparing for negotiations and renewals. The CAM will support all SKF products and services, including lubrication, bearings, seals, and more, while providing customer insights to local teams to foster connected initiatives.