CORPORATE ACCOUNTS MANAGER - FACILITY SOLUTIONS

$135,000 - $170,000/Yr

Veritiv - King of Prussia, PA

Full-time - Senior

Remote - King of Prussia, PA

Merchant Wholesalers, Nondurable Goods

About the position

The Corporate Account Manager at Veritiv is a key leader in the sales organization, responsible for acquiring new Corporate Account customers and managing existing relationships. This role focuses on driving sales growth and profitability through effective customer relationship management and strategic account planning, while collaborating cross-functionally to meet customer expectations.

Responsibilities

• Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth
• Maximize sales expansion potential at current accounts and prospects
• Manage account(s) or account portfolios with annual revenues of $20M to $30M
• Formalize strategic account planning and Key Performance Indicator (KPI) setting
• Indirectly lead Field Sales Professionals to achieve desired sales at each customer location against a strategic growth plan
• Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location
• Lead direct customer communication, including business reviews, financial analysis, and reporting
• Own the customer relationship at the corporate level and understand all requirements
• Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions
• Oversee overall implementation activities of new customer agreements
• Conduct Corporate Account location visits as needed to understand customer pain points
• Evaluate, analyze and implement profitable engagements or profit improvement plans
• Perform other related duties as needed

Requirements

• Extensive Public Sector experience required
• 10+ years related experience in Facility Solutions
• Proven prospecting/value creation/selling experience
• Negotiation skills
• Indirect leadership and strategic account planning
• Strong business acumen & analysis
• Growth mindset
• Ability to travel up to 25% (+/-)
• 10-15 years of related job experience
• Ability to manage multiple projects and work under pressure
• Excellent verbal, written, people, and diplomacy skills
• Experience with Salesforce.com or other CRM preferred
• Strong customer service skills
• Strong planning and organization skills

Nice-to-haves

• Bachelor's Degree Preferred

Benefits

• Engaging and inclusive culture with employee lead Employee Resource Groups
• Extensive training opportunities and professional development programs
• Collaborative atmosphere with customers and suppliers
• Healthcare benefits and 401k with match
• Paid time off and parental bonding time
• Tuition reimbursement
• Annual Profit-Sharing Program