Corporate Accounts Manager - Facility Solutions

$135,000 - $170,000/Yr

Veritiv - West Mifflin, PA

Full-time - Senior

Remote - West Mifflin, PA

Merchant Wholesalers, Nondurable Goods

About the position

The Corporate Accounts Manager at Veritiv is a senior-level role responsible for leading the sales organization in acquiring and managing Corporate Account customers. This position focuses on customer relationship management, driving sales growth, and ensuring profitable engagements with new and existing accounts. The manager will work cross-functionally to exceed customer expectations and deliver on strategic growth plans.

Responsibilities

• Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth
• Maximize sales expansion potential at current accounts and prospects
• Management of account(s) or account portfolios with annual revenues of $20M to $30M
• Formalize strategic account planning and Key Performance Indicator (KPI) setting
• Indirectly lead Field Sales Professionals to achieve desired sales at each customer location against a strategic growth plan
• Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location
• Lead direct customer communication, including business reviews, financial analysis, and reporting
• Own the customer relationship at the corporate level and understand all requirements
• Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions
• Oversee overall implementation activities of new customer agreements
• Conduct Corporate Account location visits as needed to understand customer pain points and help formulate a value-based selling approach
• Evaluate, analyze and implement profitable engagements or profit improvement plans

Requirements

• 10+ years of related experience in Facility Solutions
• Extensive Public Sector experience required
• Proven prospecting/value creation/selling experience
• Strong negotiation skills
• Indirect leadership and strategic account planning
• Strong business acumen & analysis
• Ability to travel up to 25% (+/-)
• Excellent verbal, written, people, and diplomacy skills
• Experience with Salesforce.com or other CRM preferred
• Strong customer service skills
• Strong planning and organization skills

Nice-to-haves

• Experience in managing multiple projects
• Ability to work under pressure and adapt to sudden changes
• Basic experience of simple office/operational systems

Benefits

• Profit sharing
• Health insurance
• Tuition reimbursement
• Paid time off
• Parental leave
• 401(k) matching