Corporate Accounts Manager - Facility Solutions

$135,000 - $170,000/Yr

Veritiv - West Mifflin, PA

Full-time - Mid Level

Remote - West Mifflin, PA

Merchant Wholesalers, Nondurable Goods

About the position

The Corporate Accounts Manager will lead the sales organization in acquiring new Corporate Account customers while managing existing relationships. This role focuses on Customer Relationship Management, driving sales growth, and ensuring customer satisfaction through effective collaboration and strategic planning.

Responsibilities

• Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth
• Maximize sales expansion potential at current accounts and prospects
• Management of account(s) or account portfolios with annual revenues of $20M to $30M
• Formalize strategic account planning and Key Performance Indicator (KPI) setting
• Indirectly lead Field Sales Professionals to achieve desired sales at each customer location against a strategic growth plan
• Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location
• Lead direct customer communication, including business reviews, financial analysis, and reporting
• Own the customer relationship at the corporate level and understand all requirements
• Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions
• Oversee overall implementation activities of new customer agreements
• Conduct Corporate Account location visits to understand customer pain points and formulate a value-based selling approach
• Evaluate, analyze and implement profitable engagements or profit improvement plans

Requirements

• 10+ years related experience in Facility Solutions
• Extensive Public Sector experience required
• Proven prospecting/value creation/selling experience
• Negotiation skills
• Indirect leadership and strategic account planning
• Strong business acumen & analysis
• Growth mindset
• Ability to travel up to 25% (+/-)
• Experience with Salesforce.com or other CRM preferred
• Strong customer service skills
• Excellent verbal, written, people, and diplomacy skills
• Strong planning and organization skills

Nice-to-haves

• Experience in interpreting strategy and policy to set and deliver objectives
• Ability to manage multiple projects and work under pressure
• Basic experience of simple office/operational systems

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Parental leave
• Profit sharing
• Tuition reimbursement