Corporate Learning & Development Instructional Designer

$66,130 - $108,640/Yr

Guardian Life - Pittsfield, MA

Full-time - Mid Level

Remote - Pittsfield, MA

Insurance Carriers and Related Activities

About the position

The Instructional Designer for the Financial Representative Learning & Development Team will play a crucial role in executing and delivering the overall field training strategy. This position involves designing and developing learning content for both virtual and in-person training, collaborating with stakeholders to tailor learning solutions, and managing multiple projects effectively. The ideal candidate will be a creative self-starter with strong communication skills, capable of analyzing data to inform instructional design decisions.

Responsibilities

• Build positive relationships with key stakeholders across the business to understand their unique challenges and tailor learning solutions accordingly.
• Conduct assessments to systematically identify training and development needs.
• Develop comprehensive training strategies that efficiently and effectively address learning and development needs.
• Construct and manage detailed project plans, engaging key stakeholders, establishing review milestones, and integrating change and implementation strategies to achieve project goals.
• Design detailed course materials, including course outlines, facilitator guides, and job aids, which improve the learning experience and support instructional goals.
• Develop digital instructional materials such as videos, interactive simulations, and quizzes using tools like Camtasia and Articulate Storyline 360, for both instructor-led and self-paced eLearning environments.
• Facilitate the review and approval process of training documentation and e-learning content to ensure alignment with learning objectives and stakeholder expectations.
• Stay updated with the latest trends in eLearning technology and instructional design to implement.

Requirements

• Bachelor's Degree or equivalent professional experience
• 3 plus years of experience in designing and developing learning content for virtual and in-person training
• Experience of working and/or an understanding of the financial services industry preferred
• Proficiency in eLearning tools such as Camtasia, Articulate Storyline 360, Articulate Rise, and graphic design tools like Photoshop
• Familiarity with virtual collaboration tools such as Zoom and Microsoft Teams
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher)
• Solid understanding of and ability to apply instructional design theories, practices, and methodologies
• Expertise developing and analyzing success metrics to evaluate training efficiency and impact
• Knowledge of mobile learning design and development best practices
• Skill in working within a Learning Management System to craft content & drive implementation
• Capacity to run multiple projects at a time and a curiosity to engage in a variety of projects as opportunity arises
• Ability to analyze and understand data and make informed conclusions
• An ability to establish relationships with key partners and engage them collaboratively to accomplish objectives.

Benefits

• Choice of medical plans with prescription drugs, including coverage for fertility and transgender inclusive benefits
• Dental plan
• Vision plan
• Health care accounts - flexible spending, health reimbursement, and health savings accounts
• Critical illness insurance
• Company-paid Life and Disability insurance plus voluntary supplemental coverage
• Accident insurance
• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
• Complimentary 1:1 financial guidance with a licensed Fidelity representative
• Flexible work arrangements (part in-person/part remote)
• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
• Paid parental leave and paid family and medical leave policies
• Emotional well-being, mental health, and work/life resources powered by Spring Health
• Wellness programs, including fitness program and equipment reimbursement
• Child, adult, and elder back-up care support through Bright Horizons
• Adoption assistance
• College planning
• Tuition reimbursement
• Student loan assistance
• Commuter benefits in select metropolitan areas