Corporate Quality Manager
Delve Underground - Los Angeles, CA
posted 1 day ago
About the position
Delve Underground is a leader in heavy civil engineering serving the transportation, water, wastewater, and energy industries. Specializing in tunnel design, we provide practical solutions to the most challenging underground problems. We offer comprehensive design, construction management, and construction claims services, with expertise extending across a wide range of engineering disciplines, including mechanical, civil, structural, and geotechnical engineering. Our purpose is to help build thriving communities by delivering state-of-the-art, sustainable heavy civil infrastructure. Delve Underground is an employee-owned firm with 25 offices and 350 team members throughout the United States, Canada, Australia, and New Zealand. We want our employees to make a career doing what they love to do. We encourage an entrepreneurial spirit and help our team members forge their own path within the company. We support their efforts to stay on the cutting edge of technology while fostering a great work-life balance. In addition to working hard, we also have fun. We socialize and celebrate achievements at summer picnics, holiday parties, and company outings.
Responsibilities
- Assist with keeping the company Quality Management System and Quality Manual (QM) up to date with the industry, including finding areas for improvement.
- Curate a library of project-specific Quality Management Plans (QMPs) whilst maintaining oversight of relevant examples for different project types and client-specific needs.
- Ability to serve as a Quality Assurance Manager for specific projects or assist a project quality team.
- Maintains familiarity with the QM and can make sure specific quality plans generally follow the QM.
- Responsible for running training sessions related to quality, both on a company-wide and project specific basis, with help and support from the CQO.
- Familiarity with industry-wide quality procedures, including standards in the industry (i.e., ISO 9001 certification). Provide support and coordination with outside consultants and other corporate staff to gain certifications and be actively involved in the implementation of requirements.
- Perform or provide support to quality audits and check on how well procedures are being implemented on projects, as well as evaluate and assist in implementation of any necessary corrective actions.
- Provide support to the Corporate Project Review (CPR) process on an as-needed basis, with additional support from project staff.
- Collaborate with the company leadership to set quality benchmarks or other key performance indicators.
- Assist with writing quality-related portions of Statement of Qualifications (SOQs) or proposals for offer of engineering services.
Requirements
- Bachelor's degree in Engineering, Construction, Business or Quality discipline
- Minimum 10 -12 years of relevant experience, preferably in the Architectural & Engineering industry
- Familiarity with ISO 9001 standard and certification preferred.
- Excellent communication skills and interpersonal skills.
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a dynamic environment while consistently delivering quality work products and improving processes.
- Ability to collaborate with cross-functional teams to develop and execute project plans for quality improvement initiatives
Benefits
- Full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA or HSA, EAP, 401(k), ESOP, and company stock ownership program
- 9 Paid Holidays
- Generous paid-time-off program
- Work from home flexibility
- Health & Wellness Reimbursement
