Corporate Trainer

About the position

The Corporate Trainer reports to the Learning & Development Manager and is responsible for the development and delivery of training programs to increase knowledge and develop skills and abilities of both our non-supervisory and supervisory employees. This will include training programs such as New Employee Orientation, as well as employee and leadership development soft skills like Customer Service, Creating A Great Work Environment, Thinking for Change, Interview & Selection Skills, Performance Management and others. Duties will include participating in needs assessments with key HR personnel and teams, strategic planning, developing training plans, creating training schedules, designing materials and curriculum, conducting training for staff in classroom, online, and/or blended learning and other training methodologies. The Corporate Trainer will also assist with promoting the Core Values and Core Competencies. This position requires superior initiative, judgment and creative ability to fulfill responsibilities. Must be capable of working with people of various skill levels, personalities and expectations and must be continuously tactful and encouraging.

Responsibilities

• Researches, strategizes, designs and creates course content and curriculum, training plans, audio/visual aids, test criteria, handouts, learning aids and evaluation/measurement tools.
• Ensures the effectiveness of all related training materials, including procedures, manuals, handouts, etc. based on identified training needs.
• Works with other members of the HR team to assure consistency of content and quality of training.
• Conducts needs assessments to identify performance requirements and the knowledge, skills, and abilities needed by SYH’s employees and managers.
• Determines best solutions for delivering training to meet needs, including instructor-led training, eLearning, performance support tools, podcasts, etc.
• Delivers, presents and facilitates best-in-class training sessions to improve individual and/or organizational performance.
• Institutes and manages a process and mechanism to evaluate the effectiveness of training programs and learning outcomes.
• Builds library of content, including multimedia visual aids, eLearning, webinars, and just-in-time training.
• Generates status and other types of reports relating to the training process and maintains training calendar.
• Identifies opportunities for improving training methods and procedures; communicates recommendations appropriately.
• Develops and maintains training tracking system.
• Develops, designs, and delivers monthly New Employee Orientation (NEO) for new employees.
• Ensures NEO is engaging, interactive and informative for participants.
• Coordinates the New Employee Orientation with employees, managers and presenters.
• Identifies training needs of employees and develops training curriculum to meet those needs.
• Works with Learning & Development Manager to develop, design and deliver leadership development courses.
• Researches and makes recommendations on Leadership Development training programs.
• Partners with stakeholders to implement training programs centered around Diversity, Equity, Inclusion & Belonging.
• Reviews and updates existing harassment trainings for compliance with CA and Federal Law.
• Assigns and tracks completion of appropriate trainings to appropriate staff.
• Coordinates live, virtual training sessions for supervisory staff and qualified presenters.
• Coordinates and deploys harassment eLearning for non-supervisory staff and tracks completion.

Requirements

• BA/BS degree in related HR, Business or training field OR 5 years working as a Trainer in a similar position.
• 5+ years of experience designing, developing, and delivering measurable, best-in-class training programs.
• Demonstrated understanding of adult learning principles and training methodologies.
• Demonstrated understanding and experience in training needs assessments and training evaluations.
• Effective interpersonal skills.
• Excellent oral and written communication skills.
• Ability to design and develop written training materials of high quality.
• Excellent project management and instructional design skills.
• Experience designing and developing health care corporate training programs preferred.
• Experience in developing and delivering management training and soft skills training.
• Proficiency using Microsoft Office products, especially Excel and PowerPoint.
• Experience using Learning Management Software and Human Resource Information Systems.
• Experience developing eLearnings.