Matanuska Telephone Association - Palmer, AK

posted 3 days ago

Full-time - Entry Level
Palmer, AK
Telecommunications

About the position

We are searching for an experienced Corporate Trainer at our Palmer HQ facility. The Corporate Trainer, as part of the Training Department, is responsible for improving the productivity of the organization's employees. This position receives assignments to drive training initiatives and identifies and arranges suitable training solutions for employees. Working collaboratively with organizational stakeholders, this position actively searches, creatively designs, and implements effective methods to educate, enhance performance and recognize performance to align with corporate strategic goals.

Responsibilities

  • Design, implement, and evaluate effectiveness of training with the objective of improving workforce performance and readiness.
  • Develop and maintain new employee training as well as job specific training for all departments of the organization.
  • Using the Learning Management System (LMS), assist with accuracy of training materials including but not limited to completion and accuracy of electronic training records and employee transcripts.
  • Research and correct issues relating to LMS content and course completion.
  • Ensure classroom activities and learning assignments are relevant and meaningful to the organization and are tracked on employee transcripts.
  • Track training completion; provide management reports to support coordination and completion of overdue training.
  • Maintain knowledge of MTA's policies and procedures, and business unit functions to support organizational learning and development.
  • Recommend and develop ways to improve department training using e-learning software.
  • Research and develop training curriculum and provide instruction as needed to ensure compliance with federal and state regulations in reference to corporate compliance.
  • Plan, prepare, and provide classroom instruction in a variety of subject areas.
  • Schedule, coordinate, and conduct general and technical training of all employees.
  • Create and develop new training materials to reflect updated course content while increasing team member engagement.
  • Perform other duties as assigned.

Requirements

  • Associates degree in business administration, organization development, human resources, adult education, or related field required.
  • One year of demonstrated experience in developing organizational training programs.
  • Ability to work independently and with a team on a variety of assignments with people at all levels of the organization.
  • Exceptional written and oral communication skills sufficient to communicate effectively with business stakeholders.
  • Good analytical and problem-solving skills; able to adjust priorities based on needs of the business.
  • Self-directed and detail oriented with a strong sense of ownership, urgency, and drive.

Nice-to-haves

  • Experience in learning management software administration and business systems preferred.
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