Corporate Trainer

Alife Holdings - Houston, TX

Full-time - Mid Level

Houston, TX

251-500 employees

About the position

ALife Hospitality Group, a premier restaurant group in Houston, TX, is seeking an experienced and dynamic Corporate Trainer to join our team. This role is essential to the development and success of our staff and leadership, ensuring that all employees are trained to the highest standards in accordance with our operational procedures. The Corporate Trainer will be responsible for designing, implementing, and overseeing training programs that align with the company’s goals and values. The Corporate Trainer will focus on Training Program Development, which includes designing, developing, and updating comprehensive training programs for both new hires and existing staff across all levels, including front-of-house, back-of-house, and leadership roles. This involves creating training materials such as manuals, guides, presentations, and e-learning modules tailored to various roles within the organization. The trainer will ensure that training programs reflect the latest industry trends, regulatory requirements, and company policies. In addition to training program development, the Corporate Trainer will be responsible for Leadership Development. This includes developing and delivering leadership training initiatives to cultivate management skills among existing and potential leaders within the organization. The trainer will provide coaching and mentorship to managers to enhance their leadership capabilities and ensure consistent application of company standards. Training Delivery is another key responsibility, where the Corporate Trainer will conduct in-person and virtual training sessions across multiple restaurant locations, ensuring consistency and effectiveness in delivery. A variety of training techniques will be utilized, including hands-on demonstrations, workshops, role-playing, and group discussions, to engage employees and enhance learning outcomes. Coordination with restaurant management to schedule training sessions that minimize disruption to operations is also essential. The Corporate Trainer will monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Collecting feedback from trainees and leadership will help continuously improve training content and delivery methods. Regular reports will be provided to senior management on training outcomes and areas for improvement. Finally, the Corporate Trainer will ensure that all training materials and programs are aligned with the company's Standard Operating Procedures (SOPs) and operational standards. This includes regularly reviewing and updating SOPs to reflect changes in business practices, technology, and industry standards, as well as training staff on the proper implementation of SOPs and ensuring adherence across all locations. Collaboration and communication with HR, Operations, and other departments will be crucial to identify training needs and ensure alignment with company objectives.

Responsibilities

• Design, develop, and update comprehensive training programs for new hires and existing staff.
• Create training materials, including manuals, guides, presentations, and e-learning modules.
• Develop and deliver leadership training initiatives to cultivate management skills.
• Provide coaching and mentorship to managers to enhance their leadership capabilities.
• Conduct in-person and virtual training sessions across multiple restaurant locations.
• Utilize a variety of training techniques to engage employees and enhance learning outcomes.
• Monitor and evaluate the effectiveness of training programs through assessments and feedback.
• Collect feedback from trainees and leadership to continuously improve training content.
• Provide regular reports to senior management on training outcomes and areas for improvement.
• Ensure all training materials and programs are aligned with the company's Standard Operating Procedures (SOPs).
• Regularly review and update SOPs to reflect changes in business practices and industry standards.
• Train staff on the proper implementation of SOPs and ensure adherence across all locations.
• Work closely with HR, Operations, and other departments to identify training needs.
• Serve as a liaison between corporate management and restaurant locations to ensure consistent communication of training initiatives.

Requirements

• Bachelor's degree in Hospitality Management or a related field OR equivalent experience.
• Minimum of 5 years of experience in a corporate training or similar role within the hospitality or restaurant industry.
• Proven track record of developing and delivering successful training programs in a multi-location environment.
• Strong knowledge of restaurant operations, including front-of-house and back-of-house procedures.
• Excellent communication, presentation, and interpersonal skills.
• Ability to travel to various restaurant locations as needed.
• Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS) is a plus.
• Bilingual in Spanish is a plus.