Corporate Trainer

Goodwill - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

Social Assistance

About the position

Goodwill Industries of New Mexico seeks an energetic, experienced, and organized Corporate Trainer. This position is new to Goodwill, and a fantastic opportunity for a person with experience creating and delivering materials to develop leaders at all levels of an organization. If you are passionate about creating a strong corporate culture, and thrive in a fast-moving and teamwork environment, this position is for you! The Corporate Trainer is a pivotal role dedicated to improving employee productivity, and developing the skill sets employees need to be successful. This position assesses company-wide developmental needs to drive training initiatives to identify and produce training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate and enhance employee performance. This position focuses on fostering an environment that encourages personal and professional growth. The Corporate Trainer will design and deliver targeted training programs for the organization across departments. Content will build skills, develop an understanding of the GINM culture, and emphasize the practical application of SOPs, policies, leadership and effective management. By aligning training initiatives with organizational goals, this role is crucial in driving excellence and preparing future leaders for advancement. Salary is negotiable depending on experience.

Responsibilities

• Design and develop content for training programs focused on managerial skills, including leadership, time management, conflict resolution, HR basics, legal, effective communication, basic management skills etc.
• Create and update training materials, manuals, and SOPs to ensure they are relevant, engaging, and aligned with the agency's goals.
• Assist in developing customized training modules for different departments as requested (retail, mission services, IT etc.) to address specific needs and challenges.
• Conduct training sessions using a variety of instructional techniques, including classroom sessions, workshops, e-learning, and on-the-job training.
• Facilitate interactive and practical training sessions that encourage participation and real-world application.
• Utilize assessment tools to evaluate trainees' understanding and application of management principles and practices.
• Focus on developing managers' ability to mentor and coach their teams, fostering a culture of continuous learning and improvement.
• Teach managers how to effectively utilize existing SOPs to streamline operations and enhance productivity.
• Provide guidance on succession planning and trains and coaches managers, supervisors and others involved in employee development efforts.
• Monitor and assess the effectiveness of training programs through feedback, performance metrics, and follow-up evaluations.
• Provide constructive feedback to trainees and recommend further development opportunities.
• Continuously improve training programs based on evaluation results and emerging trends in management training.
• Track training completion and effectiveness and provide appropriate reporting to the Executive Team.
• Work closely with HR and department heads to identify training needs and align training initiatives with business objectives.
• Support the HR Director and Chiefs in strategic planning for training and development initiatives.
• Assist in the development of a comprehensive training calendar and ensure timely delivery of training programs.
• Maintain accurate records of training activities, participant progress, and feedback.
• Prepare regular reports on training effectiveness, including recommendations for improvements.
• Ensure compliance with all company policies and procedures related to training and development.

Requirements

• Strong understanding of adult learning principles and training methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to develop engaging and effective training material and content.
• Strong organizational and project management skills.
• Proficiency in e-learning platforms and training software.
• Passionate about developing others and fostering a culture of continuous improvement.
• Ability to inspire and motivate trainees to achieve their full potential.
• Strong problem-solving skills and the ability to adapt training methods to meet diverse needs.
• High level of professionalism, integrity, and confidentiality.
• Bachelor's degree in Human Resources, Business Administration, Education, or related field; Master's degree preferred.
• Certification in training and development (e.g., CPTD, ATD) is a plus.
• 5 years' experience as a corporate trainer particularly in management training, or 7 years' experience as a teacher with curriculum development.

Nice-to-haves

• Ability to travel to agency locations.

Benefits

• On-the-job training