New York Life - Jersey City, NJ
posted 3 months ago
When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. This role serves as a Senior Digital Product Manager for New York Life's digital experience. This role has accountability for creating the digital strategy that brings to life new capabilities and products in a coherent and unified user experience, and in a way that can set NYL up to reach its performance goals around agent productivity, agent retention, and sales growth. This role will work cross-functionally to articulate and implement a strategy, overseeing a series of high profile, digital initiatives aimed at delivering an agreed-upon set of business outcomes/results. The strategy laid out will be evaluated based on its ability to drive Agency's productivity (case rate) and sales goals (volume, products per household) for advanced agents, as well as overall end user satisfaction. In addition to working with the end users, the role will work closely with business counterparts in Recruiting & Development, Sales, Service, Eagle Investment Advisory, NYLIFE Securities, Life and other products, as well as Digital, Enterprise Data Management, Enterprise Integration Services, Technology and others. The candidate should have strong, in-depth knowledge of business-to-business sales, financial services, insurance, investments, as well as a comfortable familiarity with technological development and industry-leading enterprise digital platforms.