About the position
The Recreation Worker II position at Aramark is a vital role within the Yosemite National Park, specifically focused on providing exceptional horseback riding experiences for guests. This position involves a variety of responsibilities centered around horse maintenance, guest interaction, and ensuring a safe and enjoyable environment for all participants. The Recreation Worker II will be responsible for leading guided trail rides, where they will not only navigate the trails but also educate guests on horsemanship and horse care. This educational aspect is crucial, as it enhances the overall experience for guests, making it both enjoyable and informative. In addition to leading rides, the Recreation Worker II will perform essential administrative duties. This includes answering phones, taking reservations, and processing payments for rides, which are critical for the smooth operation of the service. The role also requires a strong commitment to safety, as the worker must adhere to all safety policies and procedures to ensure the well-being of both guests and horses. Maintaining a positive attitude and excellent customer service is paramount, as the Recreation Worker II will interact with guests frequently, ensuring their needs are met and that they have a memorable experience. The position may also involve other tasks as assigned by the manager, reflecting the dynamic nature of the role and the need for flexibility in job duties. Overall, the Recreation Worker II plays a key role in enhancing the guest experience at Yosemite National Park through horseback riding activities, horse care, and customer service.
Responsibilities
- Lead guests on guided trail rides
- Provide lessons to guests on basic horsemanship, riding, and horse care
- Interact with guests to ensure rides are educational and safe
- Perform administrative duties including answering phones, taking reservations, and processing payment for rides
- Provide care for horses and maintain barn/stables
- Adhere to safety policies and procedures to ensure safety of guests and horses
- Maintain excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
- Other duties and tasks as assigned by manager
Requirements
- Experience with horse care and maintenance
- Strong communication skills for guest interaction
- Ability to provide educational content about horsemanship
- Customer service experience
- Basic administrative skills
Nice-to-haves
- Knowledge of local trails and geography
- First aid certification
- Experience in a recreational or tourism environment
Benefits
- Competitive hourly wage
- Opportunities for skill development
- Employee discounts on services
