Correspondence Controller

Washington Headquarters Services - Washington, DC

Full-time - Entry Level

Washington, DC

Administrative and Support Services

About the position

The WHS ESD position is responsible for providing administrative support and executive assistance to high-level officials within the Department of Defense, including the Secretary of Defense and the Deputy Secretary of Defense. This role involves managing correspondence and mail policies, ensuring efficient communication and documentation processes within the Office of the Secretary of Defense (OSD) and other DoD components.

Responsibilities

• Accomplishes reports and various writing assignments as required.
• Establishes procedures for controlling and tasking action assignments of incoming unclassified correspondence.
• Functions as an authoritative source of guidance to OSD personnel regarding editorial principles and procedures.
• Executes suspense management and document control procedures.
• Prioritizes the daily flow of material to be dispatched, focusing on short deadlines and emergency situations.

Requirements

• One year of specialized experience equivalent to the GS-07 grade level in the Federal service, including tasks such as reviewing correspondence and using a task management system.
• Completion of a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education, or a combination of specialized experience and education.
• One year of specialized experience equivalent to the GS-09 grade level in the Federal service for GS-11 qualification, including directing correspondence and applying administrative policies.

Nice-to-haves

• Experience in a high-pressure administrative environment.
• Familiarity with military or government correspondence protocols.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Life insurance coverage
• Flexible scheduling options
• Paid holidays
• Tuition reimbursement for further education