Brobston Group - Austin, TX
posted 17 days ago
Full-time - Mid Level
Austin, TX
About the position
The Assistant Sales Manager is responsible for overseeing one or more departments within a retail store, focusing on building a customer-centric sales experience. This role involves collaboration with various departments, managing team execution, and driving sales growth through effective client relationships and service. The position requires on-site work in the assigned store and reports directly to the Group Sales Manager.
Responsibilities
- Manage team execution, anticipating and adjusting for risks and roadblocks to maintain within department(s).
- Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages).
- Collaborate with other leaders in the business.
- Execute plans and strategies in store to build client relationships and meet overall client development goals.
- Help build a cohesive customer service-driven team, overseeing customer service efforts and escalations.
- Drive towards the achievement of maximum sales and growth through the development of client advisors and client relationships.
- Support audit compliance to enforce department and stockroom controls, as applicable.
Requirements
- 3-4 years of retail experience.
- Excellent Customer Service skills.
- Track record achieving results.
- "Win together" mentality.
- Basic proficiency with MS Office Product Suite.
- Flexible schedule availability.
