Counter Sales Associate

Airgas - Akron, OH

Full-time

Akron, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

The Counter Sales position sells medical, industrial and specialty gases, welding equipment and hard goods and tools to customers. This position responds to inquiries or concerns from either walk-in customers or those customers that call in. The Counter Sales associate provides additional warehouse support as needed.

Responsibilities

• Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information.
• Enters sales & quote data into the computer and researches information for customers using the computer system.
• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Wraps and bags purchase and helps customers load merchandise into their vehicles.
• Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
• Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
• Maintains showroom cleanliness by procedures set forth by management.
• Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.
• Other duties and projects as assigned.

Requirements

• HS Diploma or equivalent required.
• Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
• Strong background in gas, welding and safety supply industry with retail experience preferred.
• SAP experience strongly preferred.
• Prior welding experience preferred such as knowledge in MIG, TIG, and STICK WELDING preferred.
• Prior experience operating a forklift preferred.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Excellent customer service skills.
• Ability to work independently and under some pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Detail-oriented.
• Ability to problem-solve.
• Ability to operate a fork-lift.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Nice-to-haves

• Associate's or Bachelor's degree in Business, Welding Technology or Sales preferred.

Benefits

• Medical, dental, and vision plans.
• Vacation, sick time, floating holidays, and paid holidays for full-time employees.
• Progressive parental leave package for eligible Airgas parents, including 14 weeks of paid childbirth benefit for birth mothers on leave.
• Paid parental leave benefits for other associates.
• 401k plan with company matching funds.
• Tuition reimbursement.
• Discounted college tuition for employees' dependents.
• Airgas Scholarship Program for dependent children.