White Cap International - Panama City Beach, FL
posted about 2 months ago
Full-time - Entry Level
Panama City Beach, FL
Food Services and Drinking Places
About the position
The Counter Sales Associate at White Cap plays a crucial role in providing exceptional customer service to clients in a dynamic and diverse environment. This position involves processing orders, communicating product information, and upselling related products, all while contributing to the company's mission of Building Trust on Every Job.
Responsibilities
- Demonstrates exceptional customer service to walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers.
- Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications, providing technical advice and troubleshooting.
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
Requirements
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
Nice-to-haves
- Spanish language proficiency.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Tuition reimbursement
- Generous time off package including paid maternity and parental leave, sick time, and vacation time.
