Sonepar USA - Biddeford, ME

posted 2 months ago

Full-time - Entry Level
Biddeford, ME
10,001+ employees
Merchant Wholesalers, Durable Goods

About the position

The Counter Sales Associate at NorthEast Electrical is a full-time role focused on providing exceptional customer service to retail and professional clients. This position involves taking orders, managing stock, and maintaining the store's appearance, all while contributing to a supportive team environment. The role is essential in ensuring customers have access to electrical products and services, and it plays a key part in the company's commitment to sustainability and community support.

Responsibilities

  • Taking orders over the phone, in person, and via Digital Tools.
  • Entering stock, special, direct, and back orders as required.
  • Providing customers with information and demonstration of online solutions for fast and easy ordering through the website.
  • Supporting the Branch Manager in transferring, warehousing, receiving, and shipping of stock and special material.
  • Displaying and stocking material in the counter and showroom, and participating in promotions as they occur.
  • Performing other duties as required or directed by the Manager.

Requirements

  • Strong computer skills with emphasis on Excel and website navigation.
  • Strong customer service and communication skills; experience in electrical or construction is helpful.
  • Ability to adapt quickly to changes.
  • Dependable with a strong work ethic.
  • Ability to work in a team setting.
  • Ability to frequently lift and/or move up to 75lbs using manual and PIT equipment.

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Associate Discounts
  • Tuition Reimbursement
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
  • Generous Referral Bonuses
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