Counter Sales Representative - Kendall Electric

Kendall Electric - Midland, MI

Full-time - Entry Level

Midland, MI

51-100 employees

Specialty Trade Contractors

About the position

The Counter Sales Representative at Kendall Electric plays a crucial role in promoting and developing business by providing exceptional service to customers both in-person and over the phone. This position is integral to the sales team, contributing to sales growth and profitability through effective communication and relationship-building with customers.

Responsibilities

• Sell company products and services to customers visiting or calling into the branch.
• Gather information about customer needs and provide technical assistance when required.
• Quote prices, solicit orders, and suggest additional products in a fast-paced environment.
• Promote add-on sales and vendor promotions.
• Promote Counter Days to enhance sales opportunities.
• Create positive relationships with customers and clarify their understanding of products and services.
• Participate in relevant training to stay current and excel in the role.
• Assist customers with loading products into their vehicles.
• Replenish inventory in the counter area and pick counter orders.
• Participate in inventory cycle counts as directed.
• Safely operate stand-up and/or sit-down forklifts and manual pallet jacks to lift and transport materials.
• Maintain quality service by adhering to company policies and standards.
• Perform general housekeeping duties and other assigned tasks.

Requirements

• Entry-level work experience is acceptable.
• High school diploma or GED is required.
• Ability to use standard office equipment, including computerized bar code scanners and printers.
• Basic math and reasoning skills are necessary.
• Ability to multi-task and prioritize work for accuracy and efficiency.
• Effective communication skills, both oral and written, to interact with all levels of the organization.
• Physical ability to lift/move/carry up to 50 lbs and be on feet for 8 hours a day.

Nice-to-haves

• General working knowledge of pipe, valve, and fitting products.
• Previous counter sales experience.
• Forklift experience.

Benefits

• Employee ownership model that allows you to own part of the company.
• Opportunities for learning and growth with coaching and mentoring.
• Supportive work environment where ideas are valued.